In 1980, it seemed to Arthur Rogovin and the late Bruce Garen that there was more than enough demand for an accounting firm that truly understood the value of establishing long-lasting client relationships. They founded Garen & Company with a mission: Provide a level of service exceeding the expectations of our clients, helping them to accomplish objectives, increase profitability, and prosper, while inherently improving their overall quality of life.
"Our clients put their faith in us to help them," notes partner Joseph Confreda, who joined the firm in 1981. "We do something that may not always be found in a textbook on accounting or business management. We treat our clients like partners." Confreda says this because he knows, as most professionals do, that customer service at all levels is the watchword of success.
Since its inception in 1980, the firm's customer-service approach to accounting has certainly benefitted Garen & Company. Rogovin states that the majority of their new business stems from referrals from current clients. Many of their new clients come after unrewarding experiences with previous accountants who let paperwork languish, missed IRS filing deadlines and, in short, forgot that their clients come first. Such clients come to Garen & Company, finding an accounting firm that truly helps them succeed.
Together, Rogovin and Confreda offer their clients more than 70 years of full-service accounting experience. They and their staff work hard to ensure the company's customer-service goals are met and they accomplish this for a broad range of clients in many different kinds of industries - from not-for-profits to manufacturers, from professional corporations to computer service businesses.
Garen & Company is qualified and able to provide attention to a wide range of interrelated accounting, tax and management advisory services for its clients. The day-to-day "hands on" involvement of the partners, as well as the close attention of the entire staff, ensures clients that every detail of their account will be managed carefully and effectively. Timing and organization are crucial in the fast-paced arena of public accounting. Yet, Garen & Company is still able to provide highly personalized services in a dynamic and reputable manner. "By treating our clients like the partners they truly are," Rogovin explains, "we are able to deliver both excellent service and added profitability."